Three ways to get in touch.

By telephone:

If you have any questions, problems or suggestions, if you want to receive a catalog, or prefer to place an order with an actual human being, call us toll-free at 888-647-2555 from the U.S. and Canada; from Perth, London, Budapest, etc., the number is 859-254-0779.

We are by the phones here in Lexington Monday thru Friday 7:30 am to 9:00 pm, Saturday and Sunday 9:00 am to 9:00 pm eastern time, weekdays and weekends.

You can also fax us anytime, from any place, at 859-254-0869. Faxed orders should include contact information and credit card number.

By email:

You can reach us at orders@jpeterman.com if you have a question about an order you have placed; please include the order number.

To report any problems you're having with our Web site, email website@jpeterman.com; we want to know about these things.

By regular mail:

Best Service (Regular shipping, either UPS Ground or USPS Priority)

Merchandise Total:

$1.00 to $25.00

$25.01 to $50.00

$50.01 to $75.00

$75.01 to $100.00

$100.01 to $150.00

$150.01 to $200.00

$200.01 or more

Rush Delivery (2 business days):  

For max. speed at min. cost, add $11.00 to your regular shipping and handling.   No P.O. Boxes.

Next-Day Delivery (overnight):

Add $25.00 to your regular shipping and handling.  No P.O. Boxes.

• Orders with all items in stock placed before 1 p.m. EST
  (Monday-Friday, excluding holidays) will be shipped the same day.
  
   

• Orders placed after 1 p.m. EST Monday-Friday, on weekends or
  holidays will be shipped the next business day.
  
   

• If your order contains one or more backordered items, items available will ship immediately and the remainder of your items will ship together when they have all become available. If this isn't convenient for you, please call us at 1-888-647-2555.

Other:

    Furniture item shipping
   Furniture item shipping will be calculated in the shopping cart.

   International orders only
   Your country may impose additional taxes or duties based upon the retail value of your order.  You or the intended recipient are responsible for these charges, and we can not offer a refund if the shipment is refused.

   Gift Wrapping is not currently available.